Southwest Airlines flights have been canceled or delayed for the second day in a row due to a technical glitch
According to FlightAware the flight tracking site, Southwest Airlines has canceled more than 500 flights, about 15% of its schedule, and delayed more than 260 flights, about 7% of its schedule.
“While our technology issues from Tuesday have been resolved, we are still experiencing a small number of cancelations and delays across our network as we continue working to resume normal operations,” Southwest spokesman Dan Landson said in a statement Wednesday.
He further added that customers should check the flight status on their website or seek assistance from the airline’s airport agents
Southwest said that they are investigating the issue and do not have any reason for Monday’s problem with a weather data supplier.
Customers who were looking to book flights on Delta Air Lines and Alaska Airlines had distinct technical issues. Some passengers even complained on Twitter that the website only offered first-class tickets for purchase.
According to FlightAware, on Monday, 1,541 Southwest flights, about 41% of its schedule, were delayed.
Technical issues and breakdowns in airline technology can cause thousands of flights to be canceled or delayed.
The companies executive answered rapidly to those complaints with repetitive apologies and assured to get back to the air as early as then can